Legal

Privacy Policy

Last updated: January 2026

1. Information We Collect

When you register and use Vortek, we may collect:

  • Account information: email address and password (hashed)
  • Exchange API keys you provide (encrypted at rest, never shared)
  • Trading activity: orders, P&L, strategy configurations
  • Usage data: pages visited, features used, session timestamps
  • Device information: browser type, IP address, operating system

2. How We Use Your Data

We use collected data exclusively to:

  • Operate and improve the Vortek platform
  • Execute automated trades on your behalf via exchange APIs
  • Display your portfolio, P&L, and trading history
  • Send important service notifications (never spam)
  • Diagnose bugs and improve platform stability

3. API Keys & Security

Your exchange API keys are encrypted using AES-256 before being stored. We never transmit your keys to third parties and recommend you configure keys with trade-only permissions (no withdrawal access).

4. Data Sharing

We do not sell, rent, or share your personal data with third parties, except:

  • With your explicit consent
  • If required by applicable law or legal process
  • To prevent fraud or protect the safety of users

5. Cookies

We use session cookies to keep you logged in and remember your language preference. No third-party tracking cookies are used.

6. Data Retention

We retain your data for as long as your account is active. You may request deletion at any time by emailing support@vortek.site.

7. Your Rights

You have the right to access, correct, or delete your personal data. Contact us at support@vortek.site with any privacy requests.

8. Changes to This Policy

We may update this policy periodically. Significant changes will be communicated via email or a platform banner.